This Privacy Policy explains how Tailor's Touch Atelier handles personal data in connection with tailoring, alterations, remodelling, and upcycling services offered through this website and related workshop communications.
We may collect identifiers and contact details, project and garment information, booking and communication records, payment and collection details, and any material or fit notes needed to assess tailoring, remodelling, or upcycling requests. Where customers provide garments or materials for review, we may also record condition, construction, and suitability details relevant to the work requested.
We collect data directly from you when you make an inquiry, book a consultation, visit the workshop, approve a concept, or arrange collection. We may also receive information from your communications with us, from details you provide about supplied garments or materials, and from payment or transaction records created during the service process.
We may use essential cookies to support site operation, security, and form submission. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.
You can manage cookies through your browser or device settings and, where available, through on-site preference tools. Essential cookies may still be needed for basic site operation, security, and form handling. Disabling certain cookies may reduce functionality or prevent some features from working as intended.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in limited cases, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymise it where practical.
If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from its stated effective date.
We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain records, and handle follow-up communications. We may also use data to operate and secure the website, improve service administration, and meet legal or accounting obligations.
We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, or similar operational functions. Where third parties handle data on our behalf, they are expected to use it only for the agreed purpose and to apply appropriate safeguards.
We may disclose personal data where required to comply with law, lawful requests, court orders, or other binding legal obligations. We may also share information where disclosure is necessary to protect our rights, customers, staff, or workshop operations.
